Episode 155

Key Insights and Takeaways from the 42nd Annual Payroll Congress (Part 2)

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Join us for part 2 of a special episode recorded live at the 42nd Annual Payroll Congress!


In this edition of the Payroll Podcast, Nick Day sits down with payroll industry leaders to discuss the latest insights, trends, and innovations in the world of payroll. 


Learn how to enhance employee experiences, navigate global payroll complexities, and embrace the future of AI in payroll operations.


Here’s what we covered:

  • Collaboration and Employee Experience: Enhancing payroll's role in employee satisfaction and strategic involvement.
  • Global Payroll and Networking: Navigating complexities and building essential connections in global payroll management.
  • Workshops and Key Takeaways: Insights from sessions on W-4 forms, pay frequencies, and data analytics for payroll.
  • Technology and AI: The transformative power of AI in payroll processes, from augmented intelligence to enhanced efficiency.
  • Personal Experiences and Industry Insights: Highlights from industry leaders and their experiences at the congress.
  • Customer Service and Communication: Developing effective communication skills for positive employee interactions.
  • The Future of Payroll: Speculations on future topics, focusing on AI and technological advancements in payroll.


Featured Guests:

  • Pablo Ortiz, Senior Payroll Manager - Global Publishing, Ubisof
  • Gerard M Hall, Director of Payroll Operations, CBIZ
  • Tiffani Gray, Payroll Manager, Riverside Health Systems
  • Jason Davenport, CEO, Chartered Institute of Payroll Professionals
  • Davida Lara, Executive Vice President - Payroll, Entertainment Partners
  • Charlotte Paterson Croughton, Senior Consultant, JGA US


Don't miss out on these invaluable insights from the brightest minds in payroll! 


Subscribe to our channel for more episodes that keep you updated on the latest in payroll innovation.



Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4537e


Nick Day’s LinkedIn: https://www.linkedin.com/in/nickday/



If you need the support of a payroll recruitment agency or a payroll staffing partner to help fill your next payroll vacancy, please please contact me!  I possess over 20 years of payroll recruitment agency expertise and I would love to help! nick@jgarecruitment.com or call 01727 800377


Find out more at www.jgarecruitment.com


Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!



(00:00) Preview and Introduction

(03:21) Gerard & Pabo: W-4 Forms, Tax Calculations and Global Payroll Management 

(11:17) Tiffany Gray: Customer Service and Communication in Payroll

(16:17) Jason Davenport: Latest Trends and Innovations in Payroll

(24:10) Davida Lara: Misconceptions About Payroll & Managing Large Payrolls

(30:03) Charlotte Paterson: Embracing Innovation and Creativity in Payroll

About the Podcast

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The Payroll Podcast
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About your host

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Nick Day

Nick Day is a globally recognised thought leader in the payroll and HR industry, with over 20 years of experience as the founder and CEO of JGA Recruitment.

As an ILM 7 qualified Executive Coach and Mentor, Nick has dedicated his career to guiding CHROs, entrepreneurs, and payroll industry leaders worldwide.
Nick received the PAYO Global Vision Award in 2024 and was also voted one of Thinkers360’s "Top Voices EMEA" the same year.

In 2023, Thinkers360 ranked Nick as the #1 Global "Thought Leader in Payroll” and #9 Global "Thought Leader in HR.” That same year, he received the Recruitment Leaders Leader Award (RDLC) and the Personality of the Year title at the Reward Strategy Leadership Awards.

Nick's deep knowledge of the payroll industry and his coaching expertise make him a sought-after speaker and mentor for payroll and HR leaders. His presentations are known for their interactive elements, real-world applications, and actionable takeaways, ensuring attendees leave with a clear path to enhance their leadership capabilities.

Nick Day has a rich history of delivering impactful presentations, keynote speeches and workshops at various industry conferences and events. His engaging speaking style and practical insights have earned him recognition as a leading voice in payroll leadership.