How EY Is Using AI to Redefine Global Payroll Operations

This episode is sponsored by Deel, the all-in-one global-first people platform.Deel helps you build your global team within your budget. When building and scaling your global business, saving money and staying within budget is essential. Deel’s here to help you do that. The benefits of a global, remote-first team are clear. Staying on budget should be too. 

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What if payroll wasn’t just a back-office function—but the strategic heartbeat of your organization?

In this episode of The Payroll Podcast, host Nick Day is joined by Sheri Sullivan, EY’s Global Payroll Operate Leader, to dive into how artificial intelligence is transforming the future of payroll—from real-time analytics and compliance automation to the dream of one-touch payroll.

Sheri shares her 20+ year journey from analytics to becoming one of the most influential leaders in global payroll. You’ll learn how EY is using AI to proactively detect fraud, eliminate manual workflows, and drive decisions with predictive data—all while empowering payroll teams to become true strategic partners.

In This Episode, You'll Learn:

• Why payroll is the heartbeat of every business
• The power of AI in identifying fraud and ensuring compliance
• How EY’s AI chatbot and Copilot integration are changing the game
• What the Integrated Global Payroll Solution (IGPS) actually does
• Why 100% of CHROs surveyed believe in the future of integrated payroll
• How to overcome fear and thrive in a tech-powered payroll world

Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4537e

Nick Day’s LinkedIn - https://www.linkedin.com/in/nickday/

If you need the support of a payroll recruitment agency or a payroll staffing partner to help fill your next payroll vacancy, please please contact me!  I possess over 20 years of payroll recruitment agency expertise and I would love to help! nick@jgarecruitment.com or call 01727 800377

Find out more at www.jgarecruitment.com

Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!

(00:00) Preview and Intro

(03:31) What Payroll Means to Sheri  

(07:46) Payroll as a Strategic Function

(09:03) AI’s Role in Transforming Payroll Data  

(13:02) EY’s AI Chatbot for Payroll Compliance  

(15:34) Real-Time Payroll Analytics with AI  

(17:18) Live Examples: Decision-Making Powered by AI  

(19:30) Predictive AI, Fraud Detection & Anomaly Analysis  

(23:39) Will AI Replace Payroll Professionals?  

(29:40) Skills Payroll Leaders Need to Thrive  

(35:59) Inside EY’s IGPS: Integrated Global Payroll Solution  

(42:28) Balancing Stability with Innovation in Payroll Systems  

(44:25) Can AI Help Rewrite Legacy Payroll Systems?  

(46:09) Sheri’s Advice for Payroll Professionals