Episode 215

Payroll Reinvented: How Technology and EWA Are Shifting the Game with April Smith

This episode is sponsored by Deel

Managing a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.


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In this episode, April Smith, VP of Payroll and Benefits at Senior Lifestyle, joins Nick Day to break down how payroll is evolving from a back-office function into a strategic driver of retention, wellbeing, and workforce insight.

April shares why she was initially opposed to Earned Wage Access and what changed her mind once she saw the real data and employee behavior firsthand. She explains how on-demand pay supports financial stability without creating dependency, why dignity and privacy matter in payroll programs, and how payroll teams are uniquely positioned to spot workforce issues before anyone else.

The conversation also dives into how automation is shifting payroll from balancing numbers to diagnosing patterns, how payroll data influences executive decision-making, and why payroll leaders are earning a stronger seat at the leadership table.

If you work in payroll, HR, or people operations, this episode offers a grounded, operator-level perspective on the future of payroll and what modern payroll leadership really looks like.


Connect with April: https://www.linkedin.com/in/april-smith-cpp-98681a246?utm_source=chatgpt.com

Nick Day’s LinkedIn: https://www.linkedin.com/in/nickday/

Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4537e



Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!


(00:00) Introduction and April’s Payroll Background

(05:10) Why April Was Initially Against Earned Wage Access

(10:35) What Changed Her Perspective on On-Demand Pay

(16:40) Earned Wage Access as Financial Stability, Not a Perk

(22:55) Dignity, Privacy, and Removing Payroll from Personal Hardship

(29:30) Recruiting and Retention Impact of Same-Day Pay

(35:45) Payroll as the Earliest Signal of Workforce Issues

(41:20) Automation Shifting Payroll from Processing to Insight

(47:10) Payroll’s Growing Role in Executive Decision-Making

(52:30) The Future of Payroll and HRIS Ownership

(57:20) Final Thoughts on Modern Payroll Leadership

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About the Podcast

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About your host

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Nick Day

Nick Day is a globally recognised thought leader in the payroll and HR industry, with over 20 years of experience as the founder and CEO of JGA Recruitment.

As an ILM 7 qualified Executive Coach and Mentor, Nick has dedicated his career to guiding CHROs, entrepreneurs, and payroll industry leaders worldwide.
Nick received the PAYO Global Vision Award in 2024 and was also voted one of Thinkers360’s "Top Voices EMEA" the same year.

In 2023, Thinkers360 ranked Nick as the #1 Global "Thought Leader in Payroll” and #9 Global "Thought Leader in HR.” That same year, he received the Recruitment Leaders Leader Award (RDLC) and the Personality of the Year title at the Reward Strategy Leadership Awards.

Nick's deep knowledge of the payroll industry and his coaching expertise make him a sought-after speaker and mentor for payroll and HR leaders. His presentations are known for their interactive elements, real-world applications, and actionable takeaways, ensuring attendees leave with a clear path to enhance their leadership capabilities.

Nick Day has a rich history of delivering impactful presentations, keynote speeches and workshops at various industry conferences and events. His engaging speaking style and practical insights have earned him recognition as a leading voice in payroll leadership.