Episode 163

The Future of Payroll Technology: AI, Automations and Latest Innovations with Kavitha Radhakrishnan

Today's Payroll podcast episode is brought to you by Deel, the all-in-one Global People Platform that simplifies how you pay your global team. Deel’s fully-managed global payroll makes it possible to pay your entire team in over 100 countries and in over 200 currencies, all in one place. 

So whether you’re an enterprise business, a small company, or something in between, Deel is built to meet your unique business needs.

Book A Demo Now: https://www.deel.com/paid-lp/global-payroll?utm_medium=podcast&utm_source=nickday&utm_campaign=ww_aware_branding_nickday_podcast_gp-nickday-mar24_gp_all&utm_content=aware_gp_podcast_gp-nickday-audio_en



Welcome to another episode of the Payroll Podcast, hosted by Nick Day, CEO at JGA Recruitment Group. 


In this episode, we are thrilled to have Kavitha Radhakrishnan, Chief Product Officer at When I Work, joining us. 


Kavitha brings a wealth of experience in tackling some of the most challenging aspects of SaaS HR and Payroll Industries. With expertise in managing remote teams, business development, and cyber security, they have supported businesses in gaining competitive edges through innovative cost-saving and efficiency initiatives.


Key Topics Discussed:

  • Introduction to Shift-Based Workforces: Understanding the unique challenges of managing schedules, time tracking, and payroll for dynamic workforces.
  • Innovations in Payroll Technology: How automation is reshaping payroll systems, reducing complexity, and enhancing efficiency.
  • Customer-Centric Solutions: The importance of intuitive and easy-to-use payroll tools, and insights from customer interactions driving development.
  • Role of AI and Machine Learning: Leveraging real-time data to optimize scheduling, predict staffing needs, and improve payroll accuracy.
  • Future of Payroll Automation: Envisioning payroll as a tool for achieving economic goals, with personalized, real-time solutions.
  • Integration with Other Systems: Benefits of adopting all-in-one solutions that combine scheduling, time tracking, and payroll.
  • Earned Wage Access: Innovative solutions allowing employees to access their wages on the same day they work.


Join us to learn how 'When I Work' is leading the charge in creating seamless, automated payroll systems that cater to the needs of shift-based workforces.


If you're a business owner or payroll manager looking to simplify your payroll processes, this episode is a must-watch!



Find your ideal candidate with our job vacancy system: https://jgarecruitment.ck.page/691ee4537e



Connect with Kavitha:

LinkedIn: https://www.linkedin.com/in/kavitharadhakrishnan/

Website: https://wheniwork.com/


Nick Day’s LinkedIn: https://www.linkedin.com/in/nickday/



If you need the support of a payroll recruitment agency or a payroll staffing partner to help fill your next payroll vacancy, please please contact me!  I possess over 20 years of payroll recruitment agency expertise and I would love to help! nick@jgarecruitment.com or call 01727 800377


Find out more at www.jgarecruitment.com


Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!



(00:00) Preview and Introduction

(03:31) Defining Payroll and Its Challenges

(04:18) Dynamic Nature of Shift-Based Workforces

(06:11) Enhancing User Experience in Payroll Software

(10:51) How Kavitha Entered the Payroll Industry

(11:58) Customer Journey and Scheduling Pain Points

(13:41) Addressing Payroll Complexities for Hourly Workers

(15:17) Building Brand Trust in Payroll Solutions

(16:45) Fresh Perspectives in Payroll Automation

(18:00) Keeping Payroll Simple and Intuitive

(19:28) Partnering with Payroll Providers

(21:06) Scalability of Payroll Solutions

(22:40) Size vs. Complexity in Business Payroll Needs

(24:40) Unique Challenges of Shift-Based Workforces

(27:35) High Turnover and Burnout in Shift Workforces

(30:50) Leveraging AI for Effective Scheduling

(35:14) Innovations in Machine Learning and Payroll

(36:27) Early Wage Access and Real-Time Payments

(37:25) Strategic Elements of Payroll Technology

(38:47) Technologies for Small Businesses

(41:36) Intelligent Solutions to Save Time

(43:09) Future of Payroll Automation

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About the Podcast

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The Payroll Podcast
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About your host

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Nick Day

Nick Day is a globally recognised thought leader in the payroll and HR industry, with over 20 years of experience as the founder and CEO of JGA Recruitment.

As an ILM 7 qualified Executive Coach and Mentor, Nick has dedicated his career to guiding CHROs, entrepreneurs, and payroll industry leaders worldwide.
Nick received the PAYO Global Vision Award in 2024 and was also voted one of Thinkers360’s "Top Voices EMEA" the same year.

In 2023, Thinkers360 ranked Nick as the #1 Global "Thought Leader in Payroll” and #9 Global "Thought Leader in HR.” That same year, he received the Recruitment Leaders Leader Award (RDLC) and the Personality of the Year title at the Reward Strategy Leadership Awards.

Nick's deep knowledge of the payroll industry and his coaching expertise make him a sought-after speaker and mentor for payroll and HR leaders. His presentations are known for their interactive elements, real-world applications, and actionable takeaways, ensuring attendees leave with a clear path to enhance their leadership capabilities.

Nick Day has a rich history of delivering impactful presentations, keynote speeches and workshops at various industry conferences and events. His engaging speaking style and practical insights have earned him recognition as a leading voice in payroll leadership.