Episode 233

Payroll Is No Longer Just Payroll with Vickie Graham & Ana Laiu

Most payroll teams are still viewed as operational functions focused on processing pay, maintaining compliance, and keeping systems running. But payroll is changing rapidly, and the organizations that understand this shift first will gain a major strategic advantage. Behind the systems, spreadsheets, and workflows sits one of the richest sources of workforce intelligence in any business, yet most companies are still underutilizing it.

In this special webinar episode of @thepayrollpodcast, payroll and reward professionals join Vickie Graham and Ana Laiu for an in-depth discussion about how payroll and reward teams are evolving from transactional functions into strategic business partners through workforce analytics, automation, AI, and data-driven decision making.

This is not just a conversation about payroll systems or reporting dashboards. It is a wider industry discussion about how payroll and reward functions are becoming central to workforce planning, productivity, cost optimization, business performance, and executive decision-making.

Throughout the webinar, Vickie and Ana explore the hidden problems caused by fragmented systems, disconnected workforce data, and inconsistent processes that prevent payroll teams from influencing the C-suite effectively. Together with insights, comments, and perspectives shared by attendees during the session, the discussion highlights the growing demand for better workforce visibility, stronger technology integration, and more strategic payroll leadership across the industry.

The webinar also covers the growing role of AI and automation in payroll, including predictive analytics, workforce planning, automated scheduling, and data integration, while exploring why human interpretation, business context, and strategic thinking will become even more valuable as technology evolves.

One of the biggest themes from this webinar is that payroll professionals should stop thinking of themselves as administrators and start thinking of themselves as workforce intelligence leaders.

Because payroll is no longer just about processing pay.

It is about understanding workforce cost, productivity, employee behavior, organizational performance, and business strategy at a much deeper level.

And the payroll professionals who embrace that shift will become some of the most influential voices inside modern organizations.

Whether you are a payroll professional looking to become more strategic, an HR leader trying to unlock better workforce insights, or a business leader thinking about the future of workforce planning and payroll transformation, this webinar will completely change how you think about payroll and reward.

This episode is sponsored by Deel

Managing a global team is complex, Deel makes it simpler with payroll, HR, IT, and compliance all in one place. That's why over 35,000 businesses trust Deel to hire, pay, and manage their teams worldwide.

See how Deel works at www.deel.com/nickday

Guest and Host:

Connect with Vickie Graham: https://www.linkedin.com/in/vickiegrahamdipmacim/

Connect with Ana Laiu: https://www.linkedin.com/in/analaiumscfcipp/

Connect with Nick Day: https://www.linkedin.com/in/nickday/

Find your ideal payroll candidate with our job vacancy system: https://jgarecruitment.ck.page/919cf6b9ea

Sign up to the Payroll Podcast Newsletter: https://jgarecruitment.ck.page/23e7b153e7

Stay tuned for the next episode of The Payroll Podcast, brought to you by Nick Day, CEO at JGA Recruitment, landing soon!

Enjoyed this? Check out our sister podcast @thehrldpodcast for more great content!

Timestamps:

(00:00) Why Payroll Is Becoming Strategic

(02:44) Confidence in Payroll and Reward Data

(06:40) The Most Underutilized Workforce Metrics

(10:37) Pay Progression and Workforce Trends

(16:02) Understanding the True Cost of Talent

(23:09) The Problem With Fragmented Payroll Systems

(29:44) Creating a Single Source of Workforce Truth

(35:25) Why Process Mapping Matters Before New Tech

(41:04) AI, Automation, and Workforce Planning

(46:21) Why Human Judgment Still Matters in Payroll

(48:10) Workforce Cost Optimization and Business Strategy

(52:43) The Future of Payroll Leadership

#PayrollPodcast #PayrollLeadership #FutureOfPayroll #PayrollAnalytics #PayrollStrategy #PayrollData #WorkforceIntelligence #AIinPayroll #PayrollTechnology #PeopleAnalytics #PayrollTransformation #PayrollProfessionals #WorkforcePlanning #HRTech #PayrollAutomation #PayrollInnovation #PayrollCommunity #AnaLaiu #VickieGraham #NickDay

About the Podcast

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About your host

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Nick Day

Nick Day is a globally recognised thought leader in the payroll and HR industry, with over 20 years of experience as the founder and CEO of JGA Recruitment.

As an ILM 7 qualified Executive Coach and Mentor, Nick has dedicated his career to guiding CHROs, entrepreneurs, and payroll industry leaders worldwide.
Nick received the PAYO Global Vision Award in 2024 and was also voted one of Thinkers360’s "Top Voices EMEA" the same year.

In 2023, Thinkers360 ranked Nick as the #1 Global "Thought Leader in Payroll” and #9 Global "Thought Leader in HR.” That same year, he received the Recruitment Leaders Leader Award (RDLC) and the Personality of the Year title at the Reward Strategy Leadership Awards.

Nick's deep knowledge of the payroll industry and his coaching expertise make him a sought-after speaker and mentor for payroll and HR leaders. His presentations are known for their interactive elements, real-world applications, and actionable takeaways, ensuring attendees leave with a clear path to enhance their leadership capabilities.

Nick Day has a rich history of delivering impactful presentations, keynote speeches and workshops at various industry conferences and events. His engaging speaking style and practical insights have earned him recognition as a leading voice in payroll leadership.